Privacy Policy

Information Collection

Personal Information

When you use EaseMate AI, we may ask you to provide certain personally identifiable information ("Personal Information") that can be used to contact or identify you. This Personal Information may include but is not limited to: ● Email address ● Name ● Phone number ● Postal address

Usage Data

We may also collect information about how you access and use our services ("Usage Data"). This Usage Data may include: ● Your device's Internet Protocol address (IP address) ● Browser type and version ● Pages of our services that you visit ● The time and date of your visit ● Time spent on those pages ● Unique device identifiers ● Other diagnostic data

AI Content Processing

when you use our AI image and AI video features, the multimedia content (including images and videos) you voluntarily upload will be part of the Usage Data temporarily collected for the sole purpose of providing AI services. To deliver AI processing and content generation functions, your uploaded images and videos will be transmitted to a compliant third-party AI platform for technical processing and computation. We only use such uploaded multimedia content to provide you with the one-time AI service you request. We will not use your uploaded images or videos for marketing, advertising, training or any unrelated purposes, nor will we sell, lease or disclose your multimedia privacy content to irrelevant third parties without your consent. The third-party AI platform only processes your content to complete the requested AI function. Immediately after processing is completed and the final result is returned to us, the third-party platform will permanently delete your original uploaded images and videos, and will not retain, back up or reuse your media data in any form. You may choose whether to use the AI image and video upload features. If you do not agree to this provision, please refrain from using the relevant AI multimedia functions.

Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies ("Cookies") to gather information about your use of our services and your interactions with us. This information may include your IP address, browser type, device type, and other usage details to help us provide you with a better user experience and improve our services.

Use of Information

We may use the information we collect from and about you for various purposes, including: ● Providing, maintaining, and improving our services ● Responding to your requests and providing customer support ● Communicating with you about our products, services, offers, promotions, and events ● Monitoring and analyzing trends, usage, and activities in connection with our services ● Detecting, investigating, and preventing fraudulent transactions and other illegal activities ● Complying with legal obligations and enforcing our policies ● Carrying out any other purpose for which the information was collected

Disclosure of Information

We may share your information with third-party service providers who perform services on our behalf, including payment processors, hosting providers, and email service providers. Additionally, we may share your information with our affiliates, partners, and other third parties for marketing and advertising purposes. We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We may also share your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, security issues, or violations of our policies. We will only disclose your information to the extent required or permitted by law or legal process.

Security

We take reasonable measures to ensure the security of your information. However, it is important to note that no security system is entirely foolproof, and we cannot guarantee the absolute security of your information.

Links to Other Sites

Our services may contain links to third-party websites that are not operated or controlled by us. If you click on a link to a third-party site, you will be directed to that site, and we encourage you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately. We will take steps to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes to our Privacy Policy will be posted on this page, and we will not notify you of any significant changes in advance. We recommend that you review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.